‍ Privacy Policy

Effective Date: 03/02/2026
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1. Introduction

Pairwise Solutions LLC ("we," "our," or "us") provides AI-powered systems implementations. This Privacy Policy explains how we handle information when users interact with our AI services, including publicly available GPTs and AI agents.

2. Information We Collect

A. Information You Provide

We may collect information that you voluntarily provide, such as name, email address, business information, messages submitted through AI tools or contact forms.

B. Automatically Processed Information

‍When interacting with our AI systems, AI agents or GPTs, conversations are processed by OpenAI’s systems, we do not directly access or store conversations unless explicitly stated by you.‍

3. How We Use Information

We may use collected information to respond to inquiries, provide AI-generated service, improve our AI tools and user experience, communicate regarding requested services.We do not sell personal information.

‍4. Use of Third-Party Services

‍Our AI tools may rely on third-party platforms, including, OpenAI, hosting providers, CRM or email systems (if applicable).These third parties may process data according to their own privacy policies.

OpenAI’s Privacy Policy can be found at: https://openai.com/policies/privacy-policy

5. Data Storage

We do not store personal data unless a user submits information through a form, or a lead capture system is explicitly used. If data is stored, it is protected using reasonable security measures.

6. Data Sharing

We do not sell, rent, or trade personal information. We may share information only with service providers necessary to operate our services, or If required by law.

‍ 7. User Rights

Depending on your location, you may have the right to request access to your data, request deletion of your data, withdraw consent.To make a request, contact us at: info@pairwisesolutions.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at info@pairwisesolutions.com

10. Lead Collection via AI Tools

Some of our AI systems may request contact information for business inquiries. Information submitted through these systems may be stored in our CRM system for follow-up communication. You may request deletion at any time.

11. Data Security and Limitation of Liability

We implement safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However,

By using our AI tools and services, you acknowledge and agree that:

  • While we implement reasonable safeguards to protect information, no system can guarantee complete security, and users should exercise discretion when sharing sensitive information online.

  • We are not liable for unauthorized access, hacking, data loss, or other security breaches beyond our reasonable control.

  • We are not responsible for security vulnerabilities originating from third-party platforms, including but not limited to OpenAI, hosting providers, CRM systems, automation platforms, or other integrated services.

  • In the event of a data breach within our direct control, we will take reasonable steps to investigate and, where required by applicable law, notify affected users.

  • To the maximum extent permitted by law, our liability for any data-related incident shall be limited to the amount paid (if any) for the use of our services.

12. California Privacy Rights (CCPA Disclosure)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information We May Collect

Depending on your interaction with our services, we may collect identifiers (name, email address), internet or electronic activity information, business contact information. We do not sell personal information.

Your Rights Under CCPA

California residents have the right to know what personal information we collect and how it is used, request deletion of personal information, request correction of inaccurate information, opt out of the sale of personal information (we do not sell data), not be discriminated against for exercising privacy rights.

To submit a request, contact us at info@pairwisesolutions.com. We will verify your request as required by law before processing.

13. GDPR Compliance (For Users in the European Economic Area)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have certain rights under the General Data Protection Regulation (GDPR).

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so, including your consent, performance of a contract, compliance with legal obligations, legitimate business interests that do not override your fundamental rights.

Your Rights Under GDPR

Subject to applicable law, you may have the right to access your personal data, correct inaccurate or incomplete data, request deletion of your data ("Right to be Forgotten"), restrict or object to processing, request data portability, withdraw consent at any time.

To exercise any of these rights, contact us at info@pairwisesolutions.com. We will respond within the timeframe required by applicable law.

International Data Transfers

Our services may involve transferring information outside of the EEA, including to the United States. By using our services, you acknowledge and consent to such transfers where legally permitted.